The KIDS Foundation experiments with technology to improve pediatrics and make life easier for the Children's Memorial Health Institute patients and their families. The Children's Memorial Health Institute is a huge hospital complex consisting of 29 buildings which include specialized clinics, wards and kilometres of long corridors connecting them. It is one of the largest pediatric hospitals in this part of Central and Eastern Europe.
The major challenge in the development process was to copy an existing system similar to how the subway navigation lines work and transfer it into the application. In addition, data used in the app comes from the hospital internal CMS system, so that medical staff receive updated content. In order to use the navigation through hospital hallways, just scan one of the QR codes, type the destination and the system will suggest the right path to follow. The app also guides patients throughout the whole process, from the first step - registration, to the last one - selected location. In addition to the main functionality, which is to navigate through the hospital, the application also allows saving the appointments and keeping information about the hospital treatment. The app also helps to understand the terminology used around the hospital, explains how a clinic differs from a hospital or what a triage survey is in order to make the medical jargon easier to grasp.
The patient application combines many practical features such as safe navigation, a hospital guide or an information tool. All of this is wrapped up in an intuitive patient dashboard, which is also user-friendly for the youngest patients. This is a great step into the future of patient care. Using the app relieves the medical staff, so they can fully focus on the patient's treatment, and help the ordinary patients to navigate better in the confusing hospital reality. The application has been created thanks to the efforts of our team members: developers, analysts and testers who had devoted their time as part of the competence volunteering. An additional function is planned in the future – quick and easy cancellation of appointments that would be directly connected to the reception desk.
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