HawkSearch is a complete site search and e-merchandising solution that makes it possible to filter and deliver results based on what is important to the customer — ensuring delivery of fast, relevant and profitable results. The mission of Hawksearch has been to provide the most relevant, personalized and satisfactory search results for their customers and their site visitors.
The product required modernization as well as an improved capacity to manage heavy data traffic. Extensive research has been done and concept validation applications to find optimal solutions and thus meet the very stringent requirements of application performance and scalability have been developed. We also have introduced machine learning algorithms, real-time big data analytics and used cloud infrastructure to manage heavy data loads. As a software and consulting company with various experts on board, we could meet the requirements covering the development of current products, consulting solutions, and technical research.
Response time has been reduced, which has positively impacted the number of inquiries. The report panel has become more practical and comfortable to use, allowing data to be analysed in near real-time. In addition, the entire infrastructure is now scalable and reliable.
Instead of us telling them just random stuff to do, they’re understanding the big picture.